Maribel said it was a lengthy repair and it took almost a month for a small piece to be done. Enter your starting address. Our facilities are manufacturer certified and have factory-trained technicians to repair your vehicle.
He handled everything I needed him to, which was so appreciated. Customer service is outstanding. And my car looks brand new again! Thank you Brian, it was a pleasure to work with you. The work was done absolutely perfectly, on time and on budget.
Ed communicates very well and everyone on the team is so nice and helpful. Of course nobody wants to go to a body shop, but if you do need one I highly recommend Park Place Bodywerks and Ed Kuebler!
My advisor was very helpful and got my car in and out as quickly and painlessly as possible. The work was done very well and with new parts. Reason for reporting the review: The report has been submitted to DealerRater support. To view the status of the report at any time, save this link. Dealership Service Center Write a review. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
Overview Employees Reviews Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees. To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score. More Employees More Employees.
Latest Reviews October 10, Employees Worked With Brian Buczynski. Employees Worked With Ed Kuebler. Employees Worked With Trevor Bryars. More Reviews More Reviews. Please be as descriptive as possible. We ask that reviewers read your private response within 5 days. She said the business didn't have her vehicle ready to be picked up on the original promised date.
They said they were still reconciling some of the paperwork. When she went there the next day, she still had to wait 45 minutes for the paperwork to be finalized. They also left some new, unused parts on the back seat and a piece of a socket wrench in her console. Gregory said Lisa was a great representative. Koteshawara said the business had no issues in getting the work done. Calderon said she had to go back because they forgot 1 of the spoilers and she has to go back for issues with her tire.
She said the customer service was really good and everyone was super nice. Collin said the attention to detail was incredible. There were things that he didn't even mentioned that were completely unrelated and they went above and beyond to make sure they were taken care of.
Mitchel said it was his wife's vehicle that was worked on at this facility, and she told him everything is great. They chose this place because it was where they purchased it. Donna said her vehicle was totaled, but the business employees treated her very well. Esmeralda said she was in a very upset state of mind about getting her vehicle in an accident and the staff was very courteous when she came in. Richard he has always taken his vehicle there for repairs. Jayna said she was not happy with the business.
Mark remedied the situation and was the only staff member that was helpful. They could not provide her with an ETA. Her vehicle was at the business for 30 days. They did not keep her informed and ruined the bumper when it initially had no damage to it. Donna said her vehicle was totaled. She said after her original visit to the business she never spoke to anyone.
Donna said she would not recommend this business to others, she feels they were shady with her. She was willing to buy another used vehicle and pay cash for it but the manager said he had another buyer on the internet.
Donna then said she was present and had the cash but wanted her mechanic to check it out first. The manager then okayed that but said she could only have 2 hours to do that check after the business had kept her vehicle over a week before deciding to total it.
Lastly Donna said, after the business did the vehicle check themselves they found it needed about 34 hundred dollars worth of work to make it safe. She feels they were willing to sell her the vehicle without that work being done. She decided not to purchase. Overall Rating 0 out of 5. Review Title What makes the place so great or not in just a few words. Would you recommend this business to a friend?
Welcome to Park Place BodyWerks, the #1 volume collision repair and paint & body shop facility in Texas, with locations in Dallas, Fort Worth and Grapevine. With state-of-the-art automotive repair facilities, we are manufacturer certified to service many of the world's best-known luxury vehicles. I wanted to give body werks the benefit of the doubt but I was vanduload.tke me take your car elsewhere, I didn't believe the reviews knowing how well your treated at Park Place dealership service, but trust me this place is totally aside from the dealer/5(38). It is our understanding that the vehicle was released to a different body shop; per our policy, if the client chooses to release the vehicle and decline Park Place repairs, a daily storage fee is then incurred.3/5(21).